small business debt collection France
We provide a comprehensive debt recovery service in France, Europe and Worldwide. At every stage, our goal is to recover all debts owed.
Customers will sometimes only pay when they receive a letter or email from a third party. Our documentation is designed to inform your customers that you are serious about the recovery of your delinquent account.
Debtors are given a reasonable deadline in which to settle before the possibility of litigation action. Our approach is firm and conducive with the business relationship you have with your customer.
On receiving your instructions a letter is sent to your customer the same day. The letter gives your customer 7 days in which to either settle the account or provide a reason as to why the account has not been paid. At this stage you will also receive from us confirmation of our actions, together with details of our service.
We will contact your customer by telephone
to confirm whether they received our letter and ask for an indication as to what their intentions are in respect to the claim.
Customer payments are made directly to our Agency or to you, which are then forwarded to you with our commission deducted. An invoice will be included.
During our pre-litigation action it may become clear that the only way to resolve the claim is to recover the debt through the courts.
Before instructing our Agency to take court action you should consider the following:
Our litigation case management handles all the court papers and procedures on your behalf whilst keeping mediation active in the hope of an out of court settlement. We will manage the case all the way through to judgement and, if necessary, enforce it.